Shipping and Receiving Position
Primary Responsibilities and Essential Functions of the Position:
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- Receives case, opens case and disinfects case for production according to the documented procedure
- Completely reads prescription and assign proper case pan
- Scores Impressions
- Document all materials received from dental office
- Performs the scheduling function for each case according to the documented procedure
- Through LIS enter demographics and customer information
- Print preference notes matching to each case
- Move case into production area
- Disinfect work area according to the documented procedure
- Packaging of dental cases according to the documented procedure
- Packs and ships case for delivery through local source or national carrier
- File and scan paperwork as needed
- Wear proper personal protective equipment when performing work tasks that require them and follow safety guidelines as stated in NDX safety policy
- Act as an active advocate to others in the lab regarding safety compliance
- Support supervisor and lab president in creating a positive atmosphere within the department
- All other duties as assigned
Skills and Abilities Required:
- Must be able to read, write, speak and understand English
- Excellent oral communication skills to present concerns with tact and diplomacy
- Strong ability to listen and comprehend instructions, following tasks through to completion
- Strong attention to detail
- Able to perform accurate data entry of both alpha and numeric characters at a minimum 35 keystrokes per minute
- Strong organizational and follow-up skills
- Self-directed, with the ability to analyze problems and make decisions
- Flexible with the ability to multi-task
- Interpersonal/Teamwork skills
- Takes a proactive approach to situations
- Accepts and offers feedback in a tactful manner
- Ability to use surrounding resources if questions arise
- Decision making skills
- Prioritize workload so that cases run efficiently through department
- Handle last minute rush cases properly as needed
- Takes steps to resolve an issue or problem
- Data Entry/Phone skills
- Phone Etiquette
- Data Entry accuracy and efficiently
Minimum Education and Experience Required:
- High school diploma or equivalent
- General knowledge of Microsoft Office products
- Entry Level; paid training will be provided
Hazardous Materials or Equipment Used:
- Disinfectant process chemicals
- Opti-Cide disinfectant
- Personal protective equipment as required.
- Office equipment
Physical Requirements:
- Regularly required to sit, stand, walk, and/or reach
- Exhibit fine motor skills and/or perform repetitive motions using both arms and hands grasping, gripping, pinching, lifting, pushing and carrying. Constantly lifting & carrying 0-10 lbs.
- Good hand-eye coordination
- Good manual dexterity
- Ability to walk and stand for long periods of time
- Repeated bending and kneeling
- Vision capabilities: Depth perception, attention to detail and/or color
- Push, pull, lift, and/or carry up to 25 pounds
Qualifications
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Education
Required
High School or Equivalent or better.