How to Evaluate a Dental Lab for Your Practice
Choosing the right dental lab is a critical decision for any dental practice. The quality, consistency, and reliability of a lab directly impact patient satisfaction and treatment success. A well-chosen lab can streamline workflows, improve efficiency, and enhance overall patient care. Here are the key factors every dentist should consider when evaluating a dental lab.
- Quality of Work
The first and foremost factor is the quality of the restorations and prosthetics the lab produces. Ask for samples of their work and assess their craftsmanship, fit, and esthetics. High-quality materials and advanced fabrication techniques ensure durability and natural-looking restorations. Inquire about the brands and types of materials they use to ensure they meet industry standards. Pittman Dental Laboratory has an 8-Step Quality Control Process. Pittman has included a diverse team of experts with decades of experience in the dental design and manufacturing field, as a pivotal part of this quality control system. Download Pittman’s Quality Control Steps at https://www.pittmandental.com/publications
- Technology and Digital Capabilities
A modern dental lab should integrate digital workflows, including CAD/CAM technology, 3D printing, and digital impressions. Digital dentistry enhances precision, reduces turnaround time, and improves communication between the practice and the lab. Pittman Dental Laboratory also uses digital prescription platforms, such as RxUpload, to streamline case submissions and reduce errors, leading to more predictable outcomes.
- Consistency and Reliability
Consistency is crucial for long-term partnerships. Pittman Dental Laboratory is family owned and operated since 1974. This experience has led to their quality control processes and how they ensure each case meets high standards. Look for labs with experienced technicians and a proven track record of delivering cases on time. Delays in case delivery can disrupt your practice’s schedule and impact patient experience. At Pittman Dental Laboratory, each Doctor is assigned their own dedicated Account Manager that is available by phone, email or text to insure accurate communication and timely delivery of cases.
- Communication and Customer Support
Clear and open communication between the dentist and the lab is essential for successful case outcomes. A responsive and knowledgeable support team can provide guidance on complex cases, material selection, and troubleshooting. Choose a lab that values collaboration and is easily accessible via phone, email, or online platforms. As mentioned above, each Doctor is assigned their own Account Manager that will manage communication between the Doctor, Technicians and Support Staff.
- Turnaround Time and Logistics
Timely delivery of cases is a key factor in patient satisfaction. Ask about standard turnaround times and options for rush cases. Consider the lab’s location and shipping methods to ensure efficient case handling. Pittman Dental Laboratory offers local pickup and delivery services in certain areas, which can further streamline logistics. For those not in a delivery area, Pittman Dental Laboratory offers United Parcel Service pickup and delivery. Doctors and their staff can print out shipping labels and request a pickup from UPS directly from our website.
- Cost and Value
While cost is an important consideration, the cheapest option is not always the best. Evaluate the value the lab provides in terms of quality, service, and reliability. A slightly higher price for superior work and seamless collaboration can save time, reduce remakes, and enhance patient satisfaction in the long run.
- Reviews and Reputation
Finally, check reviews and testimonials from other dental professionals. A reputable lab should have positive feedback from dentists who trust their work. Consider visiting the Pittman Dental Laboratory in person to meet the team and observe their processes firsthand.
By carefully evaluating these factors, Doctors can establish a strong partnership with Pittman Dental Laboratory, ultimately improving patient care and practice efficiency.